How can I track my order?
Once your order have been shipped, we will e-mail you on the details of your order together with the tracking reference. You may track your order in the chat box located at the bottom right of the Power Brand online boutique.
Do you have a Shipping Policy?
Power Brand has a Shipping Policy found at the bottom of the page under the Power House section.
What steps should I take if my order is delivered in a damaged condition?
If your order arrives damaged, kindly contact us promptly at info@powerbrandofficial.com, providing your order number and a photo depicting the item's condition. We will assess each situation individually and strive to find the best resolution.
Do you have a Return Policy?
Our Return Policy extends for 30 days from the date of receiving your item. To qualify for a return, the item must remain in its original condition, unworn, or unused, with tags, and in the original packaging. A valid receipt or proof of purchase is also required. It's important to note that specific items, including perishable goods, custom products, and personal care items are not eligible for return. For additional details, please consult our Refund Policy.
What is the process for initiating a return?
To initiate a return, kindly fill out this form. We will furnish you with a return shipping label and detailed instructions on the procedure and designated return address. It's important to note that items returned without prior return request will not be accepted.
